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Loyalty Product Offering Is Not Working With LOY Transaction Cloned Business Component (Doc ID 2040976.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Siebel Loyalty Engine - Version [IP2014] and later
Information in this document applies to any platform.


Product Offering is not working with LOY Transaction cloned business Component

Steps to reproduce the issue:

1) Go to Loyalty Partners
2) Partner Terms tab
3) Select appropriate program record and set skip validation filed value as 'N'.
4) Create a transaction in cloned transaction business component

5) Select type Accrual and Product.
6) Add product where it is not added in host partner.
7) Change the Transaction status from In progress to Acceptable.

Expected behavior:
User will get below pop up Error:
Product not offered by partner.(SBL-LTY-50024)

Actual Behavior:
Error is not coming and transactions processing successfully.


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