Pick Applet Does Not Use Popup Query Web Template When In Query Mode

(Doc ID 2041640.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version [IP2014] and later
Information in this document applies to any platform.


Customer is having an issue with Pick Applet not using Popup Query Web Template when in Query Mode.

They have a Pick Applet that is set to Edit List mode initially and also has Popup Query for Query mode.
When user clicks the Query button, the Pick Applet shows a list applet rather than the Query Applet which is more of a form applet.


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