Pick Applet Does Not Use Popup Query Web Template When In Query Mode
Last updated on MARCH 02, 2017
Applies to:Siebel Call Center - Version 18.104.22.168.4 [IP2014] and later
Information in this document applies to any platform.
Customer is having an issue with Pick Applet not using Popup Query Web Template when in Query Mode.
They have a Pick Applet that is set to Edit List mode initially and also has Popup Query for Query mode.
When user clicks the Query button, the Pick Applet shows a list applet rather than the Query Applet which is more of a form applet.
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