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Disable Touchscreen Functionality on Touch-Enabled Laptops (Doc ID 2042455.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When using the Open UI desktop application on a touch-enabled laptop, all checkboxes are converted to Yes/No sliders (flip switches) instead of displaying the normal checkbox control.

Users that execute Siebel on touch-enabled laptops do not want the application to behave as if it is on a mobile device.  The users prefer to see the application as a regular desktop interface with checkboxes displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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