Disable Touchscreen Functionality on Touch-Enabled Laptops

(Doc ID 2042455.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When using the Open UI desktop application on a touch-enabled laptop, all checkboxes are converted to Yes/No sliders (flip switches) instead of displaying the normal checkbox control.

Users that execute Siebel on touch-enabled laptops do not want the application to behave as if it is on a mobile device.  The users prefer to see the application as a regular desktop interface with checkboxes displayed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms