When Rolling Back Patchset 7 or 8 using patchrollback.sh script the "HOME NAME" is removed from INVENTORY.XML (Doc ID 2043425.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14.7 [IP2014] to 15.3 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

Customer have applied 8.1.1.14 PS 7 or PS 8.

On rolling back to prior patchset via patchrollback.sh script the Siebel installation is no longer recognized and the following error occurs

 

./opatch lsinventory -InvPtrLoc /vol1/siebel/oraInst.loc
Invoking OPatch 11.1.0.8.2

Oracle Interim Patch Installer version 11.1.0.8.2
Copyright (c) 2010, Oracle Corporation.  All rights reserved.


Oracle Home       : /vol1/siebel
Central Inventory : /vol1/oracle/clients/oraInventory
   from           : /vol1/siebel/oraInst.loc
OPatch version    : 11.1.0.8.2
OUI version       : 11.1.0.9.0
OUI location      : /vol1/siebel/oui
Log file location : /vol1/siebel/cfgtoollogs/opatch/opatch2015-08-12_05-54-21AM.log

Patch history file: /vol1/siebel/cfgtoollogs/opatch/opatch_history.txt

List of Homes on this system:

  Home name= OraClient11g_home1, Location= "/vol1/oracle/clients/11.2.0.1"

Inventory load failed... OPatch cannot load inventory for the given Oracle Home.
Possible causes are:
   Oracle Home dir. path does not exist in Central Inventory
   Oracle Home is a symbolic link
   Oracle Home inventory is corrupted
LsInventorySession failed: OracleHomeInventory gets null oracleHomeInfo

OPatch failed with error code 73

 

Changes

 Rolling back PS 7 or PS8 using patchrollback.sh script

 With Patchset 7 we now use Oracle Universal Installer (OUI) to install patchsets. As part of this the patchrollback.sh script has been introduced to rollback Siebel Patchsets

Cause

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