My Oracle Support Banner

When Rolling Back Patchset 7 or 8 using script the "HOME NAME" is removed from INVENTORY.XML (Doc ID 2043425.1)

Last updated on DECEMBER 20, 2018

Applies to:

Siebel Financial Services CRM - Version [IP2014] to 15.3 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.


Customer have applied PS 7 or PS 8.

On rolling back to prior patchset via script the Siebel installation is no longer recognized and the following error occurs


./opatch lsinventory -InvPtrLoc /vol1/siebel/oraInst.loc
Invoking OPatch

Oracle Interim Patch Installer version
Copyright (c) 2010, Oracle Corporation.  All rights reserved.

Oracle Home       : /vol1/siebel
Central Inventory : /vol1/oracle/clients/oraInventory
   from           : /vol1/siebel/oraInst.loc
OPatch version    :
OUI version       :
OUI location      : /vol1/siebel/oui
Log file location : /vol1/siebel/cfgtoollogs/opatch/opatch2015-08-12_05-54-21AM.log

Patch history file: /vol1/siebel/cfgtoollogs/opatch/opatch_history.txt

List of Homes on this system:

  Home name= OraClient11g_home1, Location= "/vol1/oracle/clients/"

Inventory load failed... OPatch cannot load inventory for the given Oracle Home.
Possible causes are:
   Oracle Home dir. path does not exist in Central Inventory
   Oracle Home is a symbolic link
   Oracle Home inventory is corrupted
LsInventorySession failed: OracleHomeInventory gets null oracleHomeInfo

OPatch failed with error code 73



 Rolling back PS 7 or PS8 using script

 With Patchset 7 we now use Oracle Universal Installer (OUI) to install patchsets. As part of this the script has been introduced to rollback Siebel Patchsets


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.