Last updated on MARCH 02, 2017
Applies to:Siebel Loyalty Engine - Version 188.8.131.52.7 [IP2014] and later
Information in this document applies to any platform.
What criteria are used by the Loy engine for it to reach the decision when processing bucket to change it status to "In progress"?
For example i'm processing object(bucket). Current bucket status = "Updated". My promotion calls some custom method that updates some field on bucket(Date 1 for example).
On version 184.108.40.206 this bucket stays in status "Updated".
However on 220.127.116.11_8 the Loy engine updates bucket and sets it to "In progress" after this operation.
Why does this occur? How can you change it?
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