Siebel Remote : Local Database Initialization Fails With Error Unable to Connect to Server (Doc ID 2043857.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Remote - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Siebel Local Database initialization for  tools and  client fails with Unable to connect to server  even though server name and synch port properly updated for DockConnString  in respective cfg files and server is reachable and port is open . 

Errors in syncthrd*.log

GenericLog    GenericError    1    0000000255ca08b8:0    2015-08-12 00:28:35    (commapi.cpp (396) err=1180671 sys=0) SBL-NET-01023: Peer disconnected
GenericLog    GenericError    1    0000000255ca08b8:0    2015-08-12 00:28:35    (commapi.cpp (396) err=1114288 sys=0) SBL-DCK-00176: Cannot connect to localhost.
GenericLog    GenericError    1    0000000255ca08b8:0    2015-08-12 00:28:39    (da_dbinitonly.cpp (109) err=1114223 sys=0) SBL-DCK-00111: Unable to get remote init status.

 

Error in SynchMgr*.log on server

GenericLog    GenericError    1    0000000355cc12ac:0    2015-08-12 22:23:48    (smimtses.cpp (562) err=1180663 sys=0) SBL-NET-01015: Internal: service not allowed or not supported

 

Cause

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