Last updated on APRIL 30, 2017
Applies to:Siebel Call Center - Version 18.104.22.168 [IP2014] and later
Information in this document applies to any platform.
CONTEXT: The file upload functionality - Event: NewFileAttachment - when users drag multiple files or use the button related to NewFileAttachment.
DESCRIPTION: It seems the events get fired without the errors propagating to the user, this causes huge CPU usage on the client browser.
A suggestion is to replace NewFileAttachment with NewRecord, however this doesn’t avoid files being dragged onto the applet, hence causing the faulty behavior again. Disabling NewFileAttachement using applet server script and just returning CancelOperation is not an option, as it crashed the browser.
QUERY: How to fully disable NewFileAttachment?
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