HTTP being added to The Trackable URLs When Populating Via Merge Fields (Doc ID 2043876.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Symptoms

On : 8.1.1.11.15 [IP2013] version, Siebel Marketing

ACTUAL BEHAVIOR
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HTTP being prefixed in the Trackable URLs when populating via Merge fields

Steps to Reproduce:

1) Created a custom Merge Field "ABCMergeURL"
> In Campaign Recipient BC created a new calculated field:
>> "ABC Merge Field" > Value: https://community.oracle.com

> In Campaign Recipient BC, added User Prop:
>> Name: Substitution Field 23 > Value: ABC Merge Field

2) From Email Treatment > Edit Email, add the new Merge Field to the Template just to ensure a value will be generated when Email is sent

3) From Email Treatment > Advanced > Trackable URL, add a new record:
> Name = ABCMergeURL
> URL: [Field: ABC Merge Field]

4) From Email Treatment > Edit Email, add above Trackable URL to the Template

5) Run "Verify & Preview" and in the Merge Field Popup Applet, enter https://community.oracle.com in the ABC Merge URL field.

6) In the generated Email Preview, check the URL generated:

http://localhost:8060/ctd/lu?RID=&CON=&PRO=&AID=&OID=1-5WU3&CID=UNKNOWN&COID=UNKNOWN&T=http://https://community.oracle.com&TN=ABCMergeURL&RT=Clicked+On+URL

7) In the preview > Source code, the following is seen:


<p>
Trackable URL: <A HREF="http://localhost:8060/ctd/lu?RID=&CON=&PRO=&AID=&OID=1-5WU3&CID=UNKNOWN&COID=UNKNOWN&T=http://https://community.oracle.com&TN=ABCMergeURL&RT=Clicked+On+URL">ABCMergeURL</A></p>
<p>

8) This is also true for a regular URL. If you have an URL such as www.yahoo.com, then "http://" will be added to the CTD URL.

9) Adding an actual URL value does not add the HTTP to the URL:

Email Treatment > Advanced > Trackable URL, add a new record:
> Name = ABCMergeURL
> URL: https://community.oracle.com
<p>
Trackable URL1&nbsp; <A HREF="http://localhost:8060/ctd/lu?RID=&CON=&PRO=&AID=&OID=1-5WU3&CID=UNKNOWN&COID=UNKNOWN&T=https://community.oracle.com&TN=ABCMergeURL1&RT=Clicked+On+URL">ABCMergeURL1</A></p>
<p>

Changes

Cause

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