After Upgrade To IP2015, Controls with HTML Type - FormSection, Disappear Across All Applets (Doc ID 2044207.1)

Last updated on JANUARY 29, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 15.2 [IP2015] [Release V15]
Information in this document applies to any platform.
References:
- Types of Applet Controls and List Columns - http://docs.oracle.com/cd/B40099_02/books/ConfigApps/ConfigApps_Reference13.html
- IP2014: Formsections Are Missing In HI Client (Doc ID 2036767.1)

Symptoms

ACTUAL BEHAVIOR
---------------
After upgrade to IP2015, Controls of type "FormSection" appear on OpenUI and not on HI.

EXPECTED BEHAVIOR
-----------------------
Controls of type "FormSection" should be visible on HI also.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
   1. Identified the Applet - "Account Profile Applet".
   2. Opened the application with OpenUI Enabled, and navigated to Accounts > Drill on one account > select Child Applet "More Info". The head-titles ("Account Information", "Pricing and Purchasing Information", etc) are showing up.

   3. Opened the same Applet but in HI with IE8, and the head-titles are missing.


Changes

 N/A

Cause

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