Server Script on write record not executing on case attachments. (Doc ID 2044606.1)

Last updated on AUGUST 18, 2015

Applies to:

Siebel Call Center - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms


A server script on the HLS Case Attachments Applet for WriteRecod method is
not getting executed when adding a new attachment, or navigating to other
records using Ctrl+Arrows.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms