Campaign Allocation: Wrong Allocation With Update Count Button (Doc ID 2045193.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Siebel Marketing - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On 8.1.1.14.3 [IP2014] version, the update count button in allocation list applet behaves incorrectly.
Allocation for List/Treatment gets automatically updated from 0 to 100.

To reproduce the issue, the following setup is needed:

1) Define Campaign
2) Add Treatments: Treatment-1, Treatment-2
3) Add Lists: List-1, List-2
4) Allocation: List-1, 0% allocation for treatment-1 and treatment-2
5)  List-2, 100% allocation for treatment-1 and treatment-2

Select second records in allocation list view (i.e. select list-2 record) and click on update counts button.
Allocation for List-1 and treatment-1 gets automatically updated from 0 to 100.

No customizations done on update counts button.

Cause

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