Web service calll fails with "There is no active Web Service with operation named 'http://siebel.com/CustomUI:GetGuest'.(SBL-EAI-04313)".
(Doc ID 2046794.1)
Last updated on APRIL 30, 2018
Applies to:Siebel CRM - Version 220.127.116.11  and later
Information in this document applies to any platform.
Product Type: Siebel CRM
Version: 18.104.22.168 
OS platform: Linux x86-64
DB: Oracle Database - Enterprise Edition
Env type: Test
Statement of Issue:
The GetGuest operation on a custom web service called DRI Get Guest By Email is processed correctly on siebel server OCHSTG1.
2 siebel servers called OCHSTG2 and OCHSTG3 have been added along with load balancing. When the GetGuest operation on the web service is called and the call is routed to 1 of the 2 new siebel servers, the call fails with an error. When other standard and custom web service calls are routed to 1 these web services, the call completes correctly.
There is no active Web Service with operation named 'http://siebel.com/CustomUI:GetGuest'.(SBL-EAI-04313)
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