"Clone" utility fails to complete copy of Siebel Enterprise if source includes a named subsystem without Description and Full Name (error: SBL-CSO-09023) (Doc ID 2047177.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

FUNCTIONALITY:
----------------------
Using siebel Clone utility to close the Siebel Enterprise installation

ISSUE:
--------
The utility ends with error when applying the clone snapshot on the target machine.
The error message explains that  one named subsystem has an empty Description field.
However, in order to add a description to the subsystem one has to complete re-create named subsystem (delete + create new) in the source system

ERROR:
----------

SBL-CSO-09023: The description has not been defined for this Named Subsystem object



Cause

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