My Oracle Support Banner

Reference Of Last View Is Lost In Open UI (Doc ID 2047233.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11.5 [IP2013] and later
Information in this document applies to any platform.

Symptoms

User is not taken back to last visited view in openUI as the reference is somehow lost. The same functionality is working fine in HI.
Steps:

1) In calendar drag an account and then drill down on it.
2) Delete this new activity

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.