Reference Of Last View Is Lost In Open UI (Doc ID 2047233.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11.5 [IP2013] and later
Information in this document applies to any platform.

Symptoms

User is not taken back to last visited view in openUI as the reference is somehow lost. The same functionality is working fine in HI.
Steps:

1) In calendar drag an account and then drill down on it.
2) Delete this new activity

Changes

 

Cause

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