Empty PlaceHolder in Screen Tab Drop-down and View Tab Drop-down using IE (Doc ID 2047604.1)

Last updated on AUGUST 26, 2015

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.8 [IP2014] version, Client Functionality
ACTUAL BEHAVIOR
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While clicking on the drop-down arrow of the Screen tab/Page tab the Extra Space/Empty Placeholder is visible in IE browser

 

EXPECTED BEHAVIOR
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While clicking the drop-down arrow of the Screen tab/View tab, the Extra Space/Empty Placeholder should not be visible


STEPS
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The issue can be reproduced at will with the following steps:

In IE10, IE11,
1)Go to Contact->Contact List
2)Drill down on the last name
3)Click on the View tab drop-down

1)Click on the screen tab drop-down in IE

 

Please refer the attachment for further details

Cause

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