Campaign Pop-up Does Not Appear First Time In Program Designer Workspace. (Doc ID 2048911.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.2.2.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14.6 [IP2014] version, Siebel Marketing

ACTUAL BEHAVIOR
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Campaign pop-up does not appear first time in Program Designer Workspace.

While creating a new Program in Program Designer, the Campaign pop-up does not open when I drag and drop the Campaign step from palette to workspace.

Issue 1: Campaign Pop-up does not appear when I drag and drop Campaign Object to Workspace first time. However if I pull the Campaign step to Designer second time, the Campaign pick Applet immediately opens.

EXPECTED BEHAVIOR
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It is expected that Campaign Popup is displayed first time.

STEPS
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The issue can be reproduced at will with the following steps:
a.Create a new Program by entering the required fields.
b.Navigate to Program->Design->Program Flow
c.Drag and Drop 'Stage' object to Workspace. I see the Stage immediately on the Designer window.
d.Drag and Drop 'Campaign' object to Workspace. First time I do this, I do not see Campaign Pop-up.
  Drag and Drop 'Campaign' object to Workspace second time. Now I see the Campaign Pop-up applet.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add a Campaign in the flow first time.

Cause

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