Campaign Pop-up Does Not Appear First Time In Program Designer Workspace.

(Doc ID 2048911.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Siebel Marketing

Campaign pop-up does not appear first time in Program Designer Workspace.

While creating a new Program in Program Designer, the Campaign pop-up does not open when I drag and drop the Campaign step from palette to workspace.

Issue 1: Campaign Pop-up does not appear when I drag and drop Campaign Object to Workspace first time. However if I pull the Campaign step to Designer second time, the Campaign pick Applet immediately opens.

It is expected that Campaign Popup is displayed first time.

The issue can be reproduced at will with the following steps:
a.Create a new Program by entering the required fields.
b.Navigate to Program->Design->Program Flow
c.Drag and Drop 'Stage' object to Workspace. I see the Stage immediately on the Designer window.
d.Drag and Drop 'Campaign' object to Workspace. First time I do this, I do not see Campaign Pop-up.
  Drag and Drop 'Campaign' object to Workspace second time. Now I see the Campaign Pop-up applet.

The issue has the following business impact:
Due to this issue, users cannot add a Campaign in the flow first time.


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