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Currently Selected Choice Does Not Remain In Focus After Pulling Down The List Again (Doc ID 2050287.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Client Functionality, Open UI

Currently selected choice does not stay in focus if the list is pulled down again.

The issue can be reproduced at will with the following steps:

1) Log into the Open UI application.
2. Navigate to Service Request screen.
3) Select 'Area'="Upgrade" on SR form applet.
4) Open drop down of 'Sub-area' and select a value.
5) Now, open the drop down of 'Subarea' again, notice that the focus is not on the value we selected in previous step.


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