Message Flag (Tooltip) Showing Undefined For The First Time In Open UI
(Doc ID 2050301.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 220.127.116.11.2 [IP2014] and later
Information in this document applies to any platform.
Whenever user clicks on the message flag for the first time after going to a particular screen, the tool tips shows as undefined. But if they perform some action like moving to next record or adding a new line or querying a line and then click the message flag, they are able to see it as Message in the tool tip.
Steps to Reproduce:
Navigate to Site Map > Quotes
Create a new quote
Drilldown on quote name
Navigate to Line Items
Place the mouse over the Message Flag
Result: The tooltip will display "Line Items:Undefined"
Just query the applet and place the mouse again over the Message flag
Result: Now it displays the correct value "Message"
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