Load Balancing On The UCM Object Manager And EAI Object Manager. (Doc ID 2050925.1)

Last updated on JUNE 19, 2016

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

UCMObjMgr_enu component is enabled on 3x application servers, APPS1, APPS2 and APPS3 and siebel native load balancing is used for this component. There are two load balanced SWSE web servers.
When accessing UCM_enu application when all three application servers are up and running, all is working as expected and every session is handled by each application server in round robin fashion.

After shutdown of one of the application servers i.e APPS1, while APPS2 and APPS3 are still up and running. After doing this you see the message "...server is busy ...." in thin web client

Cause

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