OpenUI Preview Icons In Communications Screen not Rendered Properly (Doc ID 2050931.1)

Last updated on JANUARY 25, 2016

Applies to:

Siebel CRM - Version 15.1 [IP2015] to 15.4 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

On : 15.1 [IP2015] - 15.5 [IP2015] versions, Client Functionality

Few vanilla preview buttons/icons are not being rendering consistently in Open UI, under Communication screen.

 REPRO_STEPS

===========
1.Navigate to Sitemap - Communications Screen;
2.Go to Communications list applet;
3.Drill down on the subject field of the record to navigate to form Applet;
4.In the Form applet, preview text is displayed instead of preview icons for
some fields.

The issue has been reproduced in IP2014 & IP2015 (e.g. 15.1, 15.2, 8.1.1.14.2, 8.1.1.14.3).

Cause

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