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First Character is Dropped When Entering Data in Open UI (Doc ID 2051238.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel Hospitality - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When using IE 11 with Open UI, the first character is dropped.  This issue is random and intermittent.

The behavior cannot be reproduced with the dedicated client.

 
STEPS
1. Launch Open UI application using IE 11.
2. Go to any field.
3. Begin typing "Meeting".
4. Press [Tab] or [Enter] to navigate to another field.


Result: First character is dropped and "eeting" is saved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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