User Gets Logged Out When Enter Button Is Pressed On Picklist Field (Doc ID 2051871.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14 [IP2014] version, Configuration - General

When attempting to add any value in the pick Applet Manually and Press Enter Key,the following error occurs.

ERROR
-----------------------
Session Warning Message

You have initiated a Siebel session while another Siebel session is currently active. Please choose the option that applies to you.

You already have a Siebel session with unsaved data running in another browser window. To save data from a second session go to the already open session and either save and exit or continue to use that data.
You do not have unsaved data in your other session and wish to close it and launch a new session. Click here
You have closed your previous Siebel browser instance using the Close instead of the Logoff feature and wish to open a new Siebel session. Click here


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer has opened the Siebel Application 8.1.1.14 in OpenUI
2. Navigated to Administration--> Employee Screen and Opened the Business Group Pick Applet
3. Click on new record type any value for Field "Business group" manually and without selecting it from picklist. once complete typing hit the ENTER key
4. User gets logged out of application and displays the Session Warning Message


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms