Not Able To Group In OBIEE 11g Segment Designer (Doc ID 2052498.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Siebel Marketing - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [IP2013] version, Siebel Marketing

ACTUAL BEHAVIOR
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Not able to Group in OBIEE 11g Segment Designer


On Siebel Open UI (8.1.1.11 SIA [23030] ENU), integrated with OBIEE - 11.1.1.7.140715 , the users are facing issue with the group functionality. The Group functionality is when you combined two or more criteria into one grouped criteria. 

Users are not able to group the criteria’s in the segment designer when they are opening Open UI in IE 11. This functionality is working fine in Firefox 39.0 and Chrome 44.


EXPECTED BEHAVIOR
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Users should be able to group the criteria’s in the segment designer when they are opening Open UI in IE 11.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to application
2. Navigate to > Segments> Segments Designer
3. If there are no criteria, create two new criteria (ie, First Name is not null, Last Name is not null).
4. Click and drag one of the criteria over the other criteria, this will automatically use the group functionality and combined the two criterias.

BUSINESS IMPACT
-----------------------

Due to this issue, users cannot use the Group Functionality on IE11

Cause

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