Treatment Template not available when editing an Email Treatment (Doc ID 2052505.1)

Last updated on SEPTEMBER 04, 2015

Applies to:

Siebel Marketing - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

ISSUE
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When trying to add a treatment template to the email treatment not all created templates are visible in the list

STEPS
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The issue can be reproduced at will with the following steps:

  1. Go to Offers
  2. Email Treatments > Edit Email
  3. In the middle applet add a new record and click the association icon for the template
    => not all templates are visible

 

Cause

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