Issue With The Program Execution working in one environemnt and not another (Doc ID 2053332.1)

Last updated on SEPTEMBER 08, 2015

Applies to:

Siebel Marketing - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Siebel Marketing

When loading a scheduled date for a Program, one environment is executing the records immediately.

A different environment is not executing the Program until the scheduled time

The Program should not be executed until the scheduled time

The issue can be reproduced at will with the following steps:
1. Set up a Program
2. Set a schedule date and time for the future
3. Run the Program
4. Program is executed before the scheduled time

The issue has the following business impact:
Due to this issue, administrators do not know if the Program has run at the scheduled time


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms