Applet Is Not Loading Properly In Auto Query Mode

(Doc ID 2053817.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Version: 8.1.1.14

Issue: List applet opened in query mode switches back to Base mode when navigating between the screens.

Steps:

1. Go to "HBC Service Request List Applet - Search applet in application
2. Navigate to different screen.
3. Switch back to HBC Service Request List Applet - Search

Behavior: Applet is loaded in base mode

Cause

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