Contact Copy Record Triggers Error When Field "Mr/Ms" Has Value - SBL-DBC-00111 - ORA-00957 - SBL-DAT-00418
(Doc ID 2053892.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Siebel CRM - Version 8.1.1.11.16 [IP2013] and later Information in this document applies to any platform.
Symptoms
Description of the issue: When user is trying to copy a record from contacts using control B combination, records with "Ms/Mrs" field not null are not copying and display error message SBL-DBC-00111.
Reproducible Steps: 1. Login into Application(NON PROD or PROD) 2. Click on Contacts View 3. Select Contact Lists 4. Select All Contacts Across Organizations 5. Select any contact with "Mr/Ms" field not null 6. Press Control + B on your Keyboard 7. In the Copied contact, select same "Mr/Ms" field value of that of Parent contact "Mr/Ms" 8. Provide First & Last Name 9. Press Control + S for saving contact 10. Should Display error message below: - - - [1] An error has occurred writing to a record.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00111) [2] ORA-06550: line 64, column 7: PL/SQL: ORA-00957: duplicate column name ORA-06550: line 44, column 2: PL/SQL: SQL Statement ignored - - -
Cause
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