IP2015: Chat Session Panel Closed After Being Terminated (Doc ID 2054114.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.2 [1P2015] and later
Information in this document applies to any platform.

Goal

In IP2015 the customer wishes that the chat "tab" is cleared when the session is terminated . If other chats are active then those "tabs" should remain visible.

The requirement is to close the chat panel but not the whole Communications Panel.
 

Solution

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