CK Editor Cursor Jumps To The Start Of Email While Typing in Siebel Open UI
Last updated on JULY 14, 2017
Applies to:Siebel Financial Services CRM - Version 22.214.171.124.4 [IP2014] and later
Information in this document applies to any platform.
On : 126.96.36.199.4 [IP2014] version, Client Functionality
CK Editor Cursor Jumps to the start of email while typing in Siebel Open UI. This issue is reproducible only in Chrome, when using an HTML Template
1. In Chrome Browser in Siebel application press F9 to open Email Composer
2. Select an HTML Email Template(with images in it) and put the mouse cursor at the beginning of a blank row inside the body of the email.
3. Type a text and then press ENTER key. Cursor moves randomly to the beginning of the email(so this is happening only from time to time).
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