How To Modify Caption Of Communication Panel in Siebel 8.1.x OpenUI CTI Toolbar

(Doc ID 2054669.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Siebel CTI - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Goal

Summary

- How would one customize the CTI toolbar for IP 2014 (patchset 5) OpenUI implementation?
- As a part of this initiative, we would like to change the caption of the CTI toolbar (i.e. Communication Panel) from ‘Communications’ to something else (like ‘CTI Toolbar’ for example).
- We would like to know where is the caption ‘Communications’ in the CTI toolbar coming from so that we can modify it for our customization.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms