HI plugin can not be loaded after deployment of patchset 15.3 (Doc ID 2054975.1)

Last updated on JULY 20, 2016

Applies to:

Siebel eCommunications - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

After installation of Patchset 15.3 on top of Siebel version 15.0 the HI clients Activex plugin can not be downloaded anymore.

 

In IE8 browser the error occurs: "Your version of the Siebel High Interactivity Framework ... may not be current"

Cause

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