Open UI Error Exporting SmartScripts in 15.3 and 14.9

(Doc ID 2056167.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 15.3 [IP2015] and later
Information in this document applies to any platform.


In Siebel version 15.3 [IP2015] and 14.9 [IP2014] SmartScript

Unable to export SmartScript in Open UI.
This behavior new to 15.3, not seen in 15.2

The issue can be reproduced at will with the following steps:
1. Navigate to 'Administration - SmartScripts' > 'Scripts'
2. Select SmartScript
3. Open Menu, select 'Export Script'
4. Observe lack of SmartScript Name link to download export.
5. All browser types affected

Due to this issue, users cannot export SmartScripts in Open UI application.


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