SBL-DAT-00468 No records exist for the current query - Loyalty Engine Tier Upgrade Error

(Doc ID 2056207.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Siebel Loyalty Engine - Version SIA [23030] to SIA [23030] [Release V8]
Information in this document applies to any platform.


On : SIA [23030] version, Loyalty

When attempting to process a tier upgrade with LoyEngineBatch the following error occurs.

"No records exist for the current query.(SBL-DAT-00468)"

The issue can be reproduced at will with the following steps:
1. Give sufficient qualifying points so a member can upgrade to the next tier .
2. Process with LoyEngineBatch


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms