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SBL-DAT-00468 No records exist for the current query - Loyalty Engine Tier Upgrade Error (Doc ID 2056207.1)

Last updated on JULY 24, 2018

Applies to:

Siebel Loyalty Engine - Version SIA [23030] to SIA [23030] [Release V8]
Information in this document applies to any platform.


On : SIA [23030] version, Loyalty

When attempting to process a tier upgrade with LoyEngineBatch the following error occurs.

"No records exist for the current query.(SBL-DAT-00468)"

The issue can be reproduced at will with the following steps:
1. Give sufficient qualifying points so a member can upgrade to the next tier .
2. Process with LoyEngineBatch


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