Loyalty Hierarchy Promotion Import Export
(Doc ID 2057394.1)
Last updated on MARCH 02, 2017
Applies to:Siebel Loyalty Manager - Version 22.214.171.124 [IP2014] and later
Information in this document applies to any platform.
On : 126.96.36.199 [IP2014] version, Loyalty
Loyalty Hierarchy Promotion is not restored during Export/Import.
when exporting and importing a Hierarchical Promotion from a source environment to a destination environment, the importing process does not resolve the rules hierarchy on the destination environment.
The import process keeps the PAR_ROW_ID of the S_LOY_PROMO_RL from the source environment, instead of resolving on the destination.
Customer expected that relationship between Parent/Child Promotion Rules were resolved.
The issue can be reproduced at will with the following steps:
1) From Admin - Promotions, create a Promotion > Rule Type = Hierarchy
2) Added one single Rule 1
3) and a second Rule2 with 2 nodes (Rule 3 and Rule 4) and an Action
4) Export it
5) then have it imported in a different environment.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|