My Oracle Support Banner

Components are Offline After New Installation of IP2015 On Linux with errors SBL-SMI-00152, SBL-SMI-00153 (Doc ID 2057571.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


On : 15.0 [IP2015] version, After successful installation of  IP2015 on linux 6 64 bit OS, All interactive components are going to not online state and below errors are reported in enterprise log.

All components are in Offline State apart from SCBroker, SRBroker and SRProc. Errors recorded in enterprise log

Components should be in Online State.

The issue can be reproduced at will with the following steps:
1. Install 2015 on a New Linux OS
2. Start the siebel services, Connect to server manager and check the status which shows that components are Offline.

The issue has the following business impact:
Due to this issue, users cannot access the siebel application


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.