Open UI View with Two Applets that have Dynamic Toggles that Toggle Between List and Form Applets, Causes Blank Applet after Toggle in Second Applet. (Doc ID 2057966.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11.15 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.15 [IP2013] version, Configuration - General

During testing with 8.1.1.11.15 Open UI, a reproducible incorrect behavior on a view was found.  The view  has two applets that each have dynamic toggles that toggle between list and form applet depending on a field value.

The view has two child applets for different business components that each have dynamic toggles defined.
The child list applets should toggle to a form applet if the dynamic toggle based on specific field value is triggered.

The incorrect behavior is that if the second applet's dynamic toggle to the form applet is triggered, that applet becomes blank.  The user can use the Browser Refresh to correct the blank applet and continue on in their current session. 

This view has been in production with the HI client and testing found this issue with the same view in Open UI.

Cause

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