OpenUI - Creating Multiple Customer with Addresses throws Error SBL-UIF-00313 (Doc ID 2058208.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.2 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.2 [IP2014] version, Client Functionality

OpenUI - Creating Multiple Customer with Addresses throws Error SBL-UIF-00313


ERROR
-----------------------
SBL-UIF-00313 An error happened during restoring the context for the requested location occurring when selecting a record


STEPS
-----------------------
1. Go to 'Service Request' applet

2.Click the pop up for contact 'Last Name'

3. Add new contacts with new addresses (issue happens only when adding multiple contacts, and does not occur when adding single contact)

4. Click on OK, error is raised. 

Note: Issue happens with customized applet and was not reproduced in vanilla by support.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms