Last updated on DECEMBER 03, 2015
Applies to:Siebel Call Center - Version 188.8.131.52.7 [IP2014] and later
Information in this document applies to any platform.
On : 184.108.40.206.7 [IP2014] version, Client Functionality
Sort/Lock pop up is going somewhere on top for the first time when is opened. This is happening only if you scroll down in applet until you see the name of the fields in top of the applet.
This is happening in most of the applets.
1. Go to Siebel Open UI.
2. Go to Accounts -> Accounts List
3. Scroll down in the list applet until you see the name of the fields in top of the applet(the first line visible in the applet should be the line of fields). Do not press in any other part of the applet.
4. Position the mouse on the field you want to sort and press on mouse Left Click
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