Error in Bulk Request Explode and Import after Implementation of Quickfix QF06AR (Doc ID 2058901.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.6 SIA [21233] and later
Information in this document applies to any platform.

Symptoms

After installation of patch QF06AR following issues appeared:

1) Explode
Customer clicks on "Explode" button, then the explode process logs the following exception
"This operation is not allowed when no records are displayed.
Please run a query that returns at least one record or add a new one. (SBL-DAT-00215)"

--> If customer tries to click on explode button again, it will explode successfully if the action does not include attribute value modification.

Explode functionality is described in Siebel bookshelf, Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > About Bulk Request Processing > About Exploding an Action Set Template

 

2) Import
Customer imports an xml file and gets following error with the first import:
"Error invoking service 'ABO Bulk Request Import Service', method 'Insert' at step 'Insert'.(SBL-BPR-00162)"

On a second attempt error disappears and import is successful.

Import functionality is described in Siebel bookshelf, Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > Process of Managing Bulk Requests > Importing Bulk Request Data from a Template File

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms