Quote Browser Catalog View Shopping Cart Default Collapsed (Doc ID 2059152.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel High Tech and Manufacturing - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.9 [IP2014] version, Order Management

ACTUAL BEHAVIOR
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The item gets added to shopping cart but the cart list applet is not expanded till user expands it by clicking. Also no confirmation to user that item is added to cart.

EXPECTED BEHAVIOR
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 The cart list applet should be expanded by default and there should be a confirmation to user that item is added to cart.

STEPS
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The issue can be reproduced at will with the following steps:
1.In Quote Browse Catalog view , when user browse categories to select product in tree applet
2. Then click 'Add Item' in Middle applet,


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to click on the cart explicitly to check if the product got added or not

Cause

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