8.1.1.15 UPGREP Crashes On Calls To Siebel Tools For Repository Merge (Doc ID 2059467.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.2 [1P2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.2 [1P2015] version, Upgrade

8.1.1.15 UPGREP crashes on calls to Siebel Tools for Repository Merge

It is upgrade from IP2013 to IP2015 (PS 3). UPGREP runs fine but when it calls Siebel Tools for the Repository Merge it crashes Siebel Tools. Here is the crash details (note that it shows 8.1.1.14, but it is 8.1.1.15):


ERROR
-----------------------

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: siebdev.exe
  Application Version: 8.1.1.14
  Application Timestamp: 55d696d6
  Fault Module Name: KERNELBASE.dll
  Fault Module Version: 6.2.9200.16384
  Fault Module Timestamp: 5010ac2f
  Exception Code: c0000005
  Exception Offset: 00014b32
  OS Version: 6.2.9200.2.0.0.272.7
  Locale ID: 1033
  Additional Information 1: 7e5a
  Additional Information 2: 7e5a181b98c1b7d0d46234df2ecd3094
  Additional Information 3: 6b8e
  Additional Information 4: 6b8ec57baf875f1bab64d32f81fbb159

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It was noted that  IRM process is inserting into S_DOCK_TXN_LOG table, for following items but this stopped IRM run :
  S_WEB_TMP_IT_PR
  S_WEB_TMPL_IT

Cause

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