Duplicate Records in the Picklist on a Query using List of Values Dynamic (REL) (Doc ID 2059571.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Duplicate records in the picklist (List Of Values Dynamic REL) on a query.


EXPECTED BEHAVIOR
-----------------------
No duplicate records in picklist in query mode.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Service Request

2. Drilldown on Service Request

3. Query

4. Choose Area 

5. Choose Sub-Area

6. Notice duplicates

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms