Error SBL-ISS-00119 While Export Product Workspace Contents (Doc ID 2059612.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Cannot export workspace contents.
 
ERROR
---------------
  "We detected an Error which may have occurred for one or more of the following reasons:
  
  Set of related Objects (Dynamic Model) DB Connector Module Object
  Type ISS_CLASS_DEF Name Versioin 246 Linked Item; Name -
  RetentionFlagLink Business Component - Quote; Field - Retention Flag
  SCM; The Item can not be found (SBL-ISS-00119)"
 
ENVIRONMENT
---------------
Siebel Version 15.3
 
STEPS
---------------
The issue can be reproduced with the following steps with standard Siebel:
1. Got to Administration - Product > Workspace
2. Select an existing workspace and launch Export
-> SBL-ISS-00119
 
IMPACT
---------------
Cannot export workspace content

Cause

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