TBUI Fields Not Showing Data After PS17 Installation (Doc ID 2061465.1)

Last updated on APRIL 03, 2017

Applies to:

Siebel CRM - Version 8.2.2.4.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4.17 [IP2013] version, Task Based UI

Post installation of PS17, we are observing issue where TBUI fields in one of the applet is not shown. It is absolutely working fine in PS15 in same environment.

ACTUAL BEHAVIOR
---------------
Post installation of PS17, TBC Fields in Sub Task are nullified

EXPECTED BEHAVIOR
-----------------------
TBC Fields in Sub Task should show the values

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create new Task with TBC applet and normal applet
2.Create sub task with same TBC Applet
3.Insert record into TBC in Main task
4.Display the TBC applet in the Sub task,the TBC fields shows null values in the sub task


Cause

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