Open UI - Manually entered Date reset when saving the Record (Doc ID 2061915.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.4 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ISSUE
=====
Activity start date changes back to old value after modification and record save

ENVIRONMENT
=============
Open UI 8.1.1.14 + PS4 + intermPatch_21122999

STEPS
======
1. Go to Activities > Activity List
2. (If needed) Rearrange the column sequence and place Type before Planned Start
3. Select a record, change Type to any other value and click TAB on your keyboard
4. Put a new date in a date field with your keyboard only, save the record.
=> Planned Start is reset to old value

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms