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Open UI - Manually entered Date reset when saving the Record (Doc ID 2061915.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1.14.4 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ISSUE
=====
Activity start date changes back to old value after modification and record save

ENVIRONMENT
=============
Open UI 8.1.1.14 + PS4 + intermPatch_21122999

STEPS
======
1. Go to Activities > Activity List
2. (If needed) Rearrange the column sequence and place Type before Planned Start
3. Select a record, change Type to any other value and click TAB on your keyboard
4. Put a new date in a date field with your keyboard only, save the record.
=> Planned Start is reset to old value

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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