Last updated on MARCH 02, 2017
Applies to:Siebel Financial Services CRM - Version 18.104.22.168 SIA and later
Information in this document applies to any platform.
we need to apply Siebel patch 22.214.171.124.
Currently we have 3 Siebel Servers as mentioned below.
1. Siebel 126.96.36.199 on IBM AIX Power Systems (64-bit)
2. Siebel 188.8.131.52 on IBM AIX Power Systems (64-bit)
3. Siebel 184.108.40.206 on Windows 2003
Users connect to Siebel Servers 1 & 2, and they face the file attachment issue as mentioned in the previous SR.
Server 3 has Siebel-Cisco CTI driver installed on it. And it is used only for handshaking between Siebel application and CTI.
let us know whether we need to install patch on Server 3 (CTI server) as well or we can go ahead with the above approach.
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