Installing Siebel Patch

(Doc ID 2062021.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version SIA[20440] and later
Information in this document applies to any platform.


we need to apply Siebel patch
Currently we have 3 Siebel Servers as mentioned below.
1. Siebel on IBM AIX Power Systems (64-bit)
2. Siebel on IBM AIX Power Systems (64-bit)
3. Siebel on Windows 2003

Users connect to Siebel Servers 1 & 2, and they face the file attachment issue as mentioned in the previous SR.
Server 3 has Siebel-Cisco CTI driver installed on it. And it is used only for handshaking between Siebel application and CTI.

let us know whether we need to install patch on Server 3 (CTI server) as well or we can go ahead with the above approach.


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