CTI Configuration Cannot Be Imported in Open UI - IP2014, IP2015

(Doc ID 2062065.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


CTI Configuration cannot be imported in Open UI.  


The issue can be reproduced at will with the following steps:
1) 'Administration - Communications' > 'All Configurations'  
2) Select (or create) Configuration
3) Press button: 'Import Configuration'
4) Select file for Upload
5) Observe Dead link - unable to press OK


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