CTI Configuration Cannot Be Imported in Open UI - IP2014, IP2015 (Doc ID 2062065.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

CTI Configuration cannot be imported in Open UI.  

STEPS

The issue can be reproduced at will with the following steps:
1) 'Administration - Communications' > 'All Configurations'  
2) Select (or create) Configuration
3) Press button: 'Import Configuration'
4) Select file for Upload
5) Observe Dead link - unable to press OK
 

Cause

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