MERGING RECORDS USING CREATE UNION BUTTON MAKES THE APPLET READ ONLY

(Doc ID 2063277.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Merging of records in List screen freezes the entire applet

EXPECTED BEHAVIOR
-----------------------
Merging of records in List screen should work properly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to List Management> Lists > My Lists
2) Select Two list records and click on 'Create Union' button
3) Key in a name for the List and save it
4) Try to edit any field on the list applet after the union record is created

Notice that the applet is read only

Once use navigates to another view and comes back, the applet is editable.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to access the applet.

Changes

The changes to add a user property as per recommendation on (Doc ID 1986750.1) were followed to avoid the user property error - SBL-AUT-50014

Cause

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