MERGING RECORDS USING CREATE UNION BUTTON MAKES THE APPLET READ ONLY
(Doc ID 2063277.1)
Last updated on SEPTEMBER 09, 2021
Applies to:
Siebel Marketing - Version 8.1.1.14 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14 [IP2014] version, Configuration - General
ACTUAL BEHAVIOR
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Merging of records in List screen freezes the entire applet
EXPECTED BEHAVIOR
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Merging of records in List screen should work properly.
STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to List Management> Lists > My Lists
2) Select Two list records and click on 'Create Union' button
3) Key in a name for the List and save it
4) Try to edit any field on the list applet after the union record is created
Notice that the applet is read only
Once user navigates to another view and comes back, the applet is editable.
Changes
The changes to add a user property as per recommendation on (Doc ID 1986750.1) were followed to avoid the user property error - SBL-AUT-50014
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |