Drill-Down on Assortment Category Hierarchy is not Working Correctly in Open UI (Doc ID 2063436.1)

Last updated on MARCH 22, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Under Assortments, drill-down is not working properly when adding a Catalog with 2 Categories in following cases:


Case1: Both categories are having a child: in this case drill-down is working as expected;
Case2: 1st Category is having a child, 2nd not : in this case you can drill-down on both even if the second is not having a child;
Case3: 1st Category is not having a child, 2nd category have a child: drill-down is not possible in this case for both.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms