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Migration installation fails on Siebel IP15 and IP16 does not create folder (Doc ID 2063988.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
-------------------------
Unable to install IP15 on AIX  , or IP16 on Solaris

Steps to reproduce:
-----------------------------
1. created an image for Siebel

2. tried both migrate installation and new installation


3. but it failed with java error
java.lang.NullPointerException
at com.oracle.siebel.apiinstaller.InstallerUtility.getBaseInstallProperties(InstallerUtility.java:540)
at com.oracle.siebel.apiinstaller.GUIAPIInstaller$2.run(GUIAPIInstaller.java:848)
at java.lang.Thread.run(Thread.java:738)

- the current folder is renamed to the back folder however the new one is not created



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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